The E-Boutique Concierge

Welcome to the Gió VELORI e-boutique. While our collections live digitally, our service remains deeply personal. Whether you are envisioning a bespoke commission, need guidance on ring sizing or discovering the Collections, or wish to know more about our Valenza artisans, our concierge team is at your service. There are no automated bots here, just real jewellery experts ready to assist you.

  • Direct Contact

    WhatsApp / Text: +39 344 469 8802

    For quick sizing advice, styling questions, or order updates.

    • Monday – Friday: 9:00 AM – 6:00 PM
    • Saturday: 10:00 AM – 2:00 PM
    • Sunday: Closed

    We aim to respond to all messages within 2 hours during our opening hours. Inquiries received outside these times will be personally attended to on the next business day.


  • Email: ciao@gio-velori.com

    For detailed inquiries or press requests.


    We take the time to read and personally reply to every inquiry. Please allow 1 to 2 business days for a comprehensive response.

    For questions regarding an existing order, please include your Order Number in the subject line so we can assist you promptly.
FAQs

Book a consultation

Prefer to speak face-to-face? Request a complimentary video consultation with our founder. Please provide 2 or 3 preferred days and times that work for your schedule.

Woman with a bright smile, wearing gold earrings, against a white background. She is wearing the Ravenna white mother of pearl stud earrings in 18kt yellow gold.

"Every piece of jewellery tells a story, and we would be honoured to help you write yours."

Elena, Founder